Management & Ethics Conference '17

Session Details 

Friday, November 3, 2017 

8:00am - 4:00pm 

Select the speaker's name or picture below to read their bio.

9:00am Breakout Sessions


Officer Safety: Below 100 Program

Mabee Auditorium

Every law enforcement death is a human tragedy impacting fellow officers, family, and the community. Each and every officer, trainer, and supervisor must take individual and collective responsibility for decision and actions that contribute to safety. This course examines the types of line of duty deaths that are preventable. Participants will be provided information which will assist them in promoting a culture of safety throughout their agencies.

Kevin McCullough

Recognizing the Eight Signs of Terrorism

Room 231

Public safety officers and citizens are encouraged to report suspicious activity they may witness as part of their daily routine. We are all asked that if we “See Something, Say Something.” However, many people struggle with identifying "suspicious activity," so “Eight Signs of Terrorism” has been created to help them in realizing what activities should be reported to proper authorities.

Kim Edd Carter

Developing the Skill Set for Leadership 

Room 225

Join the small handful of people who lead effectively and leave other managers wondering how they did it. Three critical aspects of leadership will be addressed. Objectives include embracing qualities of great leaders and recognizing your own leadership skills; outlining how to show you value to your colleagues and subordinates; and exploring “time blocking” so you can manage your day.

Jennifer Takagi

Interview Do’s and Don’ts When Hiring

Room 234

As a government supervisor, there are key points that need to be made in every interview. There are also certain comments that are not lawful. This session will give information about both and address questions supervisors have about interviews and hiring, and tips about how to glean the information you need to make smart hiring decisions.

Pam Mulvaney



10:00am Breakout Sessions


Surviving & Thriving in a Law Enforcement Career

Mabee Auditorium

Bureau of Justice statistics indicate that the number of officers who commit suicide is more than triple the number of officers killed by felonious assault. This course was developed to aid officers and their families in maintaining and/or improving their quality of life both personally and professionally. Participants will be provided resources and information which will help in determining what they can and cannot control in their lives and finding positive ways to deal with those things they cannot change.

Kevin McCullough

Using Social Media to Fight Crime

Room 231

Chief Flowers has brought to justice more than 150 child predators. How did he do it? What works and what doesn’t? What are the legal issues that officers must address as they conduct such investigations and pursue such suspects? Flowers will share his personal points on the subject and include resources for additional information.

Adam Flowers

Managing Confrontation and Conflict

Room 225

It’s no secret that most of us avoid conflict. Left unresolved, a small misunderstanding can fester into an insurmountable obstacle leaving you exhausted, and productivity sagging. We’ll delve into a few simple steps that can help you manage a skirmish so it doesn’t become a full-out war. We'll learn to first acknowledge there is a problem, grapple with the initial steps of conflict resolution, brainstorm all possible solutions, and solicit buy-in from all parties on an agreement.

Jennifer Takagi

Workplace Investigations: Understanding Your Obligations as an Employer

Room 234

An investigation in the workplace must be prompt, thorough and unbiased.  What are the steps to conduct such an investigation? The answer is not to ignore complaints or delay.  Gathering the facts is essential, but reaching a conclusion is too. This session will address points that must be made in the interviews, and what facts are critical.

Rosangela Miguel

Kristin Elsenbeck


11:00am Breakout Sessions


Ethical Drift & Decision Making Biases

Mabee Auditorium

This session is designed to provide the student with applicable information that will assist in managing their ethical behavior. Professional knowledge workers face the stress and pressure in their work and personal lives. These pressures can create decision-making biases that result in bad decisions. These pressures also place them at risk of ethical drift away from their personal ethical standards. This session will make them aware of the threat and provide methods of preventing ethical drift from occurring.

Steve Emmons


MPA Research Presentations

Room 231

Master of Public Administration faculty members at Randall University give presentations on various research topics.

MPA Faculty Members, Randall University

Surviving with Challenging People 

Room 225

Isn’t it time that you quit dreading your interactions with Joe Blow every time you have to meet with him? We all have those people in our offices that drive us crazy. Why is that?  Are they really that difficult? Or is it that we simply approach problems, situations, and/or tasks from a different perspective? Let’s consider four different behavior styles and how we can appreciate the differences rather than despise them.

Jennifer Takagi

Strategies for Cutting Government Agency Budgets

Room 234

Change in the current organizational environment is coming at an increasing rate. The pace of change affects how we plan, how we budget resources, control work and how we manage our workforce. This session will analyze how portfolio management can be used to take command of change events within an organization and develop strategies for maintaining capabilities while staying within available resource budgets.

Ken Berchenbriter


Exhibit Tour (door prizes available!)


Visit a variety of exciting exhibits. Receive a ticket from each exhibitor to enter a door prize drawing. Three prizes will be awarded during the conference. Make sure you don't miss this opportunity!


Keynote Session:

From Dog Catcher to City Manager

12:15pm, Cafeteria


Sometimes you have to laugh. The job of City Manager can include some strange experiences and unusual people. Wade shares his experiences and ideas about managing a city and yourself without burn-out.

Bob Wade


1:30pm Breakout Sessions


Building a Positive Organization, Strength-Based Leadership 

Mabee Auditorium

Many believe that we become disenchanted with agency staff members and this leads to an organization that focuses on the negative question “What’s wrong with people?” We have a tendency to concentrate on trying to fix the employee’s weakness. Strengths-Based Leadership takes the approach that it is more valuable to concentrate on people’s strengths rather than their weaknesses and that will lead to more successful organizations. This session teaches us how to create and maintain a positive organization focusing on people’s strengths.

Steve Emmons

Surviving Mental Health Crisis Calls for Law Enforcement

Mabee Auditorium

This session will be devoted to individual management of officer reactions to crisis calls for service and managing emotional situations. Participants will be exposed to the dynamics of mental health calls for service and how to best interact with persons suffering from mental illness. Nationwide law enforcement continues to see an increased demand in mental health crisis calls. The main goal of this session is to educate officers in best practices for interacting with mental health consumers.

Jeff Pierce

Corey Nooner

Disciplining Employees: A  Nightmare or an Opportunity

Room 225

Almost every supervisor dreads having to discipline one of their employees; all that documentation, the additional time spent with the employee and what about the employee’s reaction? What if there was a better way to deal with the performance or behavioral problem? Today’s session will focus on turning the discipline nightmare into an opportunity to develop the employee.

Scott Lange

Build an Effective Cross-Generational Team

Room 234

With five generations in the workplace (Traditionalists, Boomers, Gen X, Millennials, and Gen Z), how can you create a cohesive and effective team? Learn how to open up new possibilities in communication, understanding, and acceptance while working with multiple generations in the workplace. Rhonda shares insight, effective strategies and tools that can be used to create a workforce where you work toward everyone's talents and strengths.

Rhonda Knight Boyle


2:30pm Leadership Panel

Leading in a Crisis of Confidence

Barber Large Auditorium

Master of Public Administration students will present their research about government and nonprofit agency programs.  MPA faculty will discuss their research with recommendations for further study, and will answer questions from conference attendees about the MPA Program. 


Tricia Howell

Brooks Mitchell

Carrie Towery

Paulette Jones

Door Prize Drawings and Close of Conference

3:30pm (Must be present at the close of conference to win.)


The M&E Conference is presented by
Randall's Master of Public Administration Department.          

Earn credit for attending!

Conference sessions have been approved by CLEET for 6 hours of Continuing Education Credit, and approved by The State of Oklahoma (OMES) for 6 hours of CEU Supervisory Credit. In addition, college credit is also available (details will be provided at the conference).